LUMII.LIFE PRIVACY NOTICE

Privacy Policy of Lumii.LIFE

Effective Date: 02/09/2024

1. Introduction

Lumii.Life (“we,” “us,” or “our”) operates the Lumii.life platform, focusing on enhancing mental health and wellbeing through our services (“Services”). This privacy notice outlines how we handle personal data collected from our users and through our website, emphasizing our commitment to protecting privacy and ensuring data security.

2. Important Information and Who We Are

Purpose of This Privacy Notice

This notice aims to inform you about how we collect, process, and safeguard your personal data through your interaction with our website and Services. It’s important to read this notice, along with any other privacy information we may provide, to fully understand our practices regarding your personal data.

Controller

Lumii.Life is the data controller responsible for your personal data. Our Data Privacy Manager, Mark Beedles, oversees our data protection strategies and compliance. If you have any questions or concerns, please contact us at:

– Email: DPO@lumii.life
– Postal Address: 1902 Fortune Executive Tower, Cluster T, JLT, Dubai, UAE

Your Rights and Contacts

You have various rights under data protection laws, including the right to access, correct, or erase your personal data, the right to object to processing, and the right to request data portability. To inquire further or to exercise your rights, please contact our Data Privacy Manager directly.

3. The Data We Collect About You

We collect the following types of personal data:

– Identity Data: Name or username.
– Contact Data: Email address.
– Technical Data: IP address, browser type, operating system, and other technical data related to your device and usage patterns.
– Usage Data: Information about how you use our website, products, and services.
– Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect sensitive personal data such as your physical address, date of birth, or employment details.

4. How We Use Your Personal Data

We process your data for the following purposes:

– To Provide Our Services: Ensuring that you receive personalised support tailored to your needs.
– To Comply with Legal Obligations: Adhering to regulations and legal requirements.
– For Legitimate Business Interests: Improving our services, marketing, and website functionality.

Our use of your data is based on consent, contractual necessity, or as required by law. Detailed information on specific processing activities is available upon request.

5. Disclosures of Your Personal Data

We may share your data with trusted third parties, including:

– Service Providers: Who assist in delivering our services.
– Professional Advisors: Including lawyers, auditors, and insurers.
– Regulatory Authorities: Where we are legally required to do so.

All third parties are required to respect the security of your data and comply with legal obligations.

6. International Transfers

Some of your data may be transferred outside the European Economic Area (EEA). When we do this, we ensure that it is protected at levels comparable to those within the EEA, using mechanisms such as Standard Contractual Clauses or relying on adequacy decisions by the European Commission.

7. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction, maintaining its integrity and confidentiality.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods are determined based on the type of data and our legal obligations.

9. Your Legal Rights

You have the following rights under data protection laws:

– Access: Request access to your personal data.
– Correction: Request correction of any inaccuracies in your data.
– Erasure: Request deletion of your data.
– Restriction: Request a restriction on processing your data.
– Data Portability: Request the transfer of your data to another service provider.
– Objection: Object to the processing of your personal data.

For more details or to exercise these rights, please contact our Data Privacy Manager.

Changes to This Privacy Notice

We may update this notice from time to time. The latest version will always be available on our website. We encourage you to review it regularly to stay informed about how we protect your data. If significant changes are made, we will notify you via email or by placing a prominent notice on our website.

Contact Us

For more information or to exercise your data protection rights, please contact us using the details provided above. Your privacy is paramount to us, and we are committed to addressing any concerns you may have.